Our firm is committed to high-quality legal advice and client care. If you are unhappy about any aspect of the service you have received or about the bill, please contact The supervising partners:
Contact our main landline number or by post to
547/546 Green Lane, Goodmayes, Ilford,
We have a procedure in place which details how we handle complaints which is available from us upon request. We have eight weeks to consider your complaint. If we have not resolved it within this time you may complain to the Legal Ombudsman.
If you are not satisfied with our handling of your complaint, you can ask the Legal Ombudsman to consider the complaint at the following contact details: Legal Ombudsman PO Box 6806 Wolverhampton WV1 9WJ. Telephone 0300 555 0333 and the email for general enquiries is firstname.lastname@example.org. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint or within six years of the act or omission about which you are complaining occurring (or if outside of this period, within three years of when you should reasonably have been aware of it).